Shipping policy

Shipping Policy
Effective Date:
At URBN, we’re committed to getting your style to you fast, safe, and hassle-free. Here’s everything you need to know about how we ship.
🚚 Shipping Across India
Yes, we deliver pan-India! Whether you're chilling in a metro city or relaxing in a small town, we’ve got you covered.
● Standard Shipping: 4–7 business days (depending on your location)
● Express Shipping (if available): 1–3 business days
Note: Delivery timelines may vary due to weather, holidays, or remote pin codes.
💸 Shipping Charges
● Prepaid Orders: Free shipping across India (unless mentioned during special offers/sales)
● Cash on Delivery (COD): Small COD fee of ₹49 may apply
📦 Order Processing
● Orders are usually processed within 24–48 hours of confirmation (Mon–Sat, excluding public holidays)
● Once dispatched, you’ll receive a tracking link via SMS/email to stay updated
🔁 Delivery Partners
We only work with trusted courier partners like Bluedart, Delhivery, Xpressbees, and Shiprocket to ensure fast and reliable service.
❗Things to Keep in Mind
● Make sure the shipping address and contact info are accurate—so we can deliver without delays.
● In case of delivery failure due to customer unavailability or incorrect address, re-attempt charges may apply.
📍 Track Your Order
Once your order is shipped, we’ll send you a tracking link. You can also track it anytime from the My Orders section of your account.
🤝 Need Help?
Stuck somewhere? Our team’s got your back.
📧 Email: support@urbnindia.com
📞 WhatsApp/Call: ‎+91 89550 08501