Privacy policy

Privacy Policy
Effective Date:
Welcome to URBN. We value your trust and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you interact with our website, products, and services.
1. What Information We Collect
When you browse or shop with us, we collect:
● Personal Information: Name, email, phone number, billing and shipping address
● Payment Info: Securely processed via trusted payment gateways (we never store your card details)
● Browsing Behavior: Pages visited, time spent, clicks, device details (collected through cookies and analytics tools)
2. Why We Collect It
We use your data to:
● Process and deliver your orders
● Send order confirmations, tracking info, and updates
● Share exclusive offers, style drops, and product launches (only if you opt-in!)
● Improve user experience and understand buying behavior
● Prevent fraud and ensure a secure shopping experience
3. Sharing Your Info (But Only Where Necessary)
Your information stays safe with us. We only share it with:
● Logistics partners for smooth delivery
● Payment gateways for transaction processing
● Marketing platforms (like Meta/Google) for personalized ads
● Analytics providers to improve site performance
We never sell your data. Period.
4. Cookies & Tracking
Like most online stores, we use cookies to enhance your browsing experience and show relevant content. You can disable cookies in your browser settings at any time.
5. Your Rights
You can:
● Access, update, or delete your personal information
● Unsubscribe from marketing emails with a single click
● Request to opt-out of targeted advertising
6. Data Security
We follow industry-best practices (SSL encryption, secure servers, firewalls) to keep your information protected. But remember—no method of transmission over the Internet is 100% secure.
7. Third-Party Links
Sometimes we link to cool things outside our site (e.g., press coverage, influencers). We’re not responsible for their privacy policies, so we recommend reviewing them before engaging.
8. Updates to This Policy
We may occasionally update this policy to reflect changes in law or our services. We’ll notify you by updating the date above.
9. Contact Us
Got questions? Want to talk privacy?
📧 Email us at: support@urbnindia.com
📞 Call: ‎+91 89550 08501